What records does the old manager have to hand over?
Everything that belongs to the owners corporation: the strata roll, financial records, insurance policies, contracts, by-laws, minutes of meetings, correspondence, building plans, keys, fobs, and any digital access (portal logins, email aliases).
Records belong to the owners corporation, not the manager. The agreement and state legislation will specify a handover deadline — usually 14–28 days. If the outgoing manager refuses to hand over records, the new manager will help you escalate to the state regulator or tribunal for orders.
By Reviewed by Last reviewed 2026-05-04
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From category: terminating-a-manager