Privacy Policy | Strata Pages

Introduction

This Privacy Policy governs the collection of personal information by IDEA LOUNGE PTY LTD, stratapages.com.au referred to as "Strata pages"). By accessing stratapages websites or apps, or using our products or services, you agree to be bound by the terms of this policy and the stratapages Terms & Conditions. This policy is also an integral part of the stratapages Terms & Conditions applicable to the products and services provided by stratapages.

In this policy, we outline the reasons for collecting your personal information, the types of information we collect, how we use it, and the controls you have over its use. We are committed to complying with relevant privacy laws and safeguarding your privacy when you interact with us.

We encourage all stratapages users and customers to consult the Office of the Australian Information Commissioner's website at www.oaic.gov.au for important information about privacy laws in Australia.

Types of Personal Information Collected

The term "Personal Information" refers to any information or opinion about a person that identifies or can potentially identify that individual. This policy also includes "Sensitive information," which pertains to personal details such as physical and mental health (including vaccination status or any health conditions), criminal record, or sexual orientation. Any reference to "Personal Information" in this Privacy Policy encompasses sensitive information.

The personal information we may collect and hold includes:

Identity information: Name, age or date of birth, contact details (address, email address, phone number), occupation, license information, driver's license or passport number, usernames, and passwords.

Financial details: Bank account information, credit card details.

Please note that without this information, we may not be able to conduct our business or provide you with the required products or services.

Methods of Collecting and Storing Personal Information

We collect personal information through various means, including phone calls, emails, interactions with our apps and webpages, web forms, IP addresses, GPS data, cookies, and information provided through devices, browsers, and operating systems used by you. Additionally, we may obtain your personal information from our affiliates, advertising partners, clients, contractors, customers, third-party websites, share registries, publicly available sources, or as legally required or authorized.

Once collected, we store personal information in electronic or paper files.

Purposes of Collecting, Holding, Using, and Disclosing Personal Information

We collect, hold, use, and disclose your personal information for the following purposes:

Performing and managing our business activities, including providing products or services.
Managing invoicing and payment systems.
Managing relationships with users, customers, and shareholders.
Managing risks, identifying illegal activities or breaches of our Terms and Conditions, verifying identities and licenses.
Reviewing, processing, and assessing applications.
Marketing and advertising our services and those of our partners and third parties.
Assisting with gaining approval to connect with customers in specific job categories.
Researching, designing, developing, managing, providing, and improving our products and services.
Contacting you.
Complying with laws and assisting government, licensing, or law enforcement agencies.
Undertaking actions related to the aforementioned purposes.
We may also collect, hold, use, and disclose your personal information for other lawful reasons.

We reserve the right to use or disclose personal information about you for the purpose of providing information, promoting, or delivering stratapages services (including direct marketing through various channels) such as newsletters, promotional materials, or relevant campaigns. If you no longer wish to receive direct marketing communications, please use the Unsubscribe link or contact us as provided in the "Contacting us" section below.

Disclosure of Personal Information

Your personal information may be disclosed to individuals or companies within stratapages for the purposes mentioned above. We may also disclose your personal information to external parties and for other purposes, including:

Organizations managing our business activities and functions, such as call center services, marketing, administration, and corporate strategies.
Service providers, including share registry service providers, IT service providers, sponsors, and promoters.
Business partners, joint venture entities, agents, contractors, or external service providers.
Third-party payment processors or debt recovery agencies.
Police, regulatory authorities, licensing bodies, or enforcement agencies.
Government and regulatory authorities, organizations (e.g., ASX or ASIC), or as required/authorized by law.
Internet service providers or network administrators if there are suspected breaches of our terms and conditions or engagement in unlawful activity.

Transfer of Personal Information Overseas

To provide the best products and services, we may transfer or disclose personal information to individuals or organizations in foreign countries. This includes service providers located in the Philippines or China, service providers storing data outside Australia, or as required or authorized by law. We take reasonable steps to ensure that these parties comply with the Australian Privacy Principles.

Links to Other Websites

Our website may contain links to other websites that collect personal information. We are not responsible for the privacy practices or content of these external websites. We advise users to review the privacy statements of any linked websites that collect personally identifiable information.

Security and Storage

We prioritize the security of all information associated with our customers and contractors. We have implemented security measures to protect against misuse, interference, loss, unauthorized access, modification, or disclosure of personal information under our control.

The information you provide to us, including contact and bank account details, is retained for transaction verification, customer record-keeping, and legal/accounting purposes. This information is securely stored on controlled servers.

While we strive to protect personal information, no data transmission over the Internet can be guaranteed 100 percent secure. Users should exercise caution and responsibility when online. It is important to keep passwords and account information confidential.

Access and Correction of Personal Information

We aim to maintain accurate, timely, relevant, and appropriate information about our customers and website users.

To access or correct your personal information held by us, please contact us using the details provided in the "Contacting us" section below. We will provide access to your information in accordance with the Australian Privacy Principles, ensuring confidentiality. If we refuse access or correction, we will provide reasons for the refusal.

Facebook Platform Data

Unless required by applicable laws or regulations, you can request the deletion of your Facebook Platform Data held by stratapages.

Complaints

If you have a complaint about our Privacy Policy or the collection, use, or disposal of your personal information, please contact us initially at [email protected]. We will investigate your complaint, aiming to resolve any breaches within 30 days. If you are unsatisfied with the outcome, you may request an independent investigation by an authorized person, such as the Information Commissioner.

Changes to Privacy Policy

Any changes to our Privacy Policy will be posted on this page to keep users informed about collected information, its use, and disclosure. We recommend regularly reviewing this Privacy Policy for any amendments.